Episode Report Card Niki: D | Grade It Now! YOU GRADE IT My Brilliant Career
By Niki | Season 1 | Episode 20 | Aired on 04.09.2000
Meanwhile, back in Hell, Lily's tying little labels to t-shirts while answering the phones. She's wearing one of those horrible headsets, which immediately elicits my sympathy. Crusty pokes her head out of her office to tell Lily to get her so-and-so on the phone. Her voice is sopping with contempt as she tells Lily the number isn't in the main directory, it's in the hand-held organizer. Like it's so obvious. Lily is still fielding calls and, in the process of trying to do thirty-nine things at once, accidentally cuts off one of the calls for Crusty. With murder dancing in her eyes, Crusty stalks up behind Lily and says, "Lost that one, huh?" pseudo-sweetly. Lily stammers that she thinks it was someone named Ethel Dyson. Crusty, spewing venom, hisses that it's "ESTHER. Dyson. And that was the one call [she] was waiting for." Lily apologizes, but Crusty's too busy growing fangs to notice. "You don't even know who she is, do you?" Lily struggles to free herself from the death-rays shooting from Crusty's eyes. Crusty starts giving her remedial instructions on how to fix the situation when a delivery guy approaches with an enormous bouquet of yellow orchids. He's not helping any, as he asks for Lily. Crusty gets pushed aside and she's not happy about it. "Orchids. Beautiful," she says, her icy breath forming frosty little clouds. A co-worker approaches and comments on the flowers, remarking that she didn't know it was Crusty's birthday. Do things that hatch actually have birthdays? Crusty informs the woman that the flowers are for Lily.
Lily moves toward the lunchroom to put the orchids in water, and she basically shoves past Crusty on her way. Not smart. She also leaves Crusty to answer her own phone, which doesn't exactly score her any points. In her excitement, Lily forgets that her head is wired to the desk, and a small kafuffle ensues as she tries to free herself from the headset just as the phone starts ringing. Crusty tells Lily just to go, she'll answer the phone. And wouldn't you know it? It's for Lily.
Cut to Grace, who's blabbing to Lily about her date with Jared. Lily whispers that she can't talk about it now. Grace says she'll get dinner out, and Lily wants to know what happened to making dinner for her. Grace says she'll make her dinner the next night instead. Lily repeats that she can't talk, and tells Grace to call her at lunch. She cuts Grace off to take another call.
Grace looks at the receiver like it's a dead rat and then slams it back on the hook. She tells Jared she's going to call her dad. Apparently Grace wasn't watching last week when Eli got busted for playing his parents off each other.